Frequently Asked Questions Q. What number do I call to place an order?
A. Use 1-800-526-4569
Q. Other than the phone, what other methods can I use to place an order?
A. You can fax us at 704-588-9921, or email us at info@arcinternational.com. If you prefer, you can also email any of our sales or customer service personnel directly.
Q. What are your normal business hours for customer service?
A. Monday through Friday 8 a.m. to 5 p.m. Eastern Time (GMT -6)
Q. Is there an emergency contact after normal business hours?
A. If you ring our 1-800 number, you will be directed to our after-hours support team.