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Frequently Asked Questions
Q. What number do I call to place an order?
A. Use 1-800-526-4569

Q. Other than the phone, what other methods can I use to place an order?
A. You can fax us at 704-588-9921, or email us at If you prefer, you can also email any of our sales or customer service personnel directly.

Q. What are your normal business hours for customer service?

A. Monday through Friday 8 a.m. to 5 p.m. Eastern Time (GMT -6)

Q. Is there an emergency contact after normal business hours?

A. If you ring our 1-800 number, you will be directed to our after-hours support team.

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